Privacy Policy
This Privacy Policy explains how T&M obrt handles personal data relating to visitors of this website and people who contact us through the contact form, telephone, e-mail or other available communication channels.
Data we may collect
Depending on how you contact us, we may process information such as your name, e-mail address, telephone number, machine or vehicle details, selected service type, the content of your inquiry and other information you voluntarily provide. The server may automatically record basic technical information required for website security and operation, such as IP address, access time, browser type and error logs.
Purposes and legal bases for processing
We use personal data to respond to inquiries, arrange and provide services, prepare quotations, communicate with customers and business partners, comply with legal and accounting obligations, protect the security of the website and pursue our legitimate business interests. Where consent is required for a particular processing activity, we process the data on the basis of that consent, which may be withdrawn at any time.
Contact form and communications
Information entered in the contact form is sent to T&M obrt so that we can process your inquiry. Please do not submit information that is not necessary for the particular request. Communication data is retained only for as long as necessary to deal with the inquiry, provide the requested service, continue any resulting business relationship and comply with applicable legal obligations.
Cookies and external services
The website may use technically necessary cookies or similar technologies required for its basic operation. If analytics, advertising or other non-essential cookies are introduced in the future, users will be given an appropriate choice before they are used where required by law. Some functions may link to external services such as Google, WhatsApp, Facebook, Viber or other platforms. Processing carried out on those platforms is governed by their own privacy policies.
Sharing and recipients of data
We do not sell personal data. Data may be made available to trusted providers of technical, hosting, e-mail, accounting or other services only to the extent necessary for them to perform their services, and to competent authorities where disclosure is required by law. Appropriate data protection safeguards are applied to service providers where required.
Data retention and security
We retain personal data only for as long as necessary for the purpose for which it was collected or for the period required by applicable law. We use reasonable organisational and technical measures to protect data against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmission or storage can be considered completely secure.
Your rights
Subject to applicable data protection law and the circumstances of the processing, you may have the right to request access to, correction or deletion of your personal data, restriction of processing, data portability and to object to processing. Where processing is based on consent, you may withdraw that consent without affecting the lawfulness of processing carried out before withdrawal. You also have the right to lodge a complaint with the competent data protection authority.
External links
Our website may contain links to third-party websites and services. T&M obrt is not responsible for their content or for the way those third parties process personal data. We recommend reviewing their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our services or applicable legal requirements. The current version will always be published on this page.
Contact
If you have questions about privacy or the processing of personal data, you can contact us using the contact details published on this website or at tomislavdjuric.service@gmail.com.